1. Information We Collect

Naqdina collects personal data necessary to provide our services. This data includes but is not limited to:

Personal Identifiable Information (PII):

• Name
• Father’s Name
• Address
• Phone Number
• National ID Number (e.g., Tazkira or other government-issued ID)
• Social Media Account Information (if applicable)

Device Information and Usage Data:

• Approximate Location: Based on network or Wi-Fi signals.
• Device or Other IDs: Identifiers such as IMEI, MAC address, or Advertising ID.
• App Usage Information: Interaction with Naqdina applications, including app performance and crash logs.

Media and Storage Access:

• Photos and Videos: If you upload profile photos or documents.
• Phonebook Contacts: Access for certain services, such as facilitating transactions.
• SMS: Used for verification processes.
• Camera: Required for identity verification or uploading images.

Important: You can control the permissions for media, storage, contacts, and other data types at any time through your device settings.

2. How We Use Your Information

We collect and use the above data to:

• Provide access to our products and services.
• Complete user registration and verify identity.
• Authenticate users and protect against fraudulent activities.
• Fulfill service requests, process transactions, and communicate important updates.
• Improve our services based on user feedback and app performance.
• Comply with legal obligations and regulatory requirements.

3. Sharing of Information

Naqdina shares user data only when necessary and as permitted under Google Play policies. We may share your information with:

• Third-Party Service Providers: Such as mobile network operators, payment processors, and cloud services to help deliver our services.
• Legal Authorities: Courts, regulators, and law enforcement when required by law or to protect Naqdina’s rights.
• Banks: For processing payments and conducting financial transactions.
• Distributors: To support service provision and user interactions.

Naqdina does not share your personal data with third parties for marketing or advertising purposes without your consent. We ensure that all third parties we work with adhere to strict data protection standards in compliance with applicable privacy laws and regulations.

4. User Control and Rights

You have full control over the data you provide to Naqdina and can take the following actions at any time:

• Access or Correct Your Information: You can update your personal information through your account settings.
• Manage Permissions: Control permissions (such as access to contacts, camera, storage, or SMS) through your device settings.
• Request Data Deletion: You can request the deletion of your personal information by contacting our support team. However, data may be retained as required by law or for legitimate business purposes.
• Withdraw Consent: You may withdraw consent for any optional data collection by managing your account or uninstalling the app.

5. Security of Your Data

Naqdina implements industry-standard security measures to safeguard your personal information. This includes encryption, secure storage, and access control measures. We take the protection of your data seriously and ensure that it is only accessible by authorized personnel for legitimate purposes.

6. Data Retention

Naqdina retains your data for as long as necessary to provide services to you and as required by applicable laws. If you request account deletion, we will securely delete your data, except for information that we are legally required or allowed to retain.

7. Third-Party SDKs and Data Collection

Naqdina may use third-party libraries and SDKs within our app that collect certain data to enhance functionality. For example, we may use SDKs for analytics, performance monitoring, or crash reporting. We ensure that any third-party SDKs comply with Google Play's data collection and sharing policies, and we only work with partners who uphold data protection standards.

8. Children’s Privacy

Naqdina’s services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such data inadvertently, we will take steps to delete the information as soon as possible.

9. International Data Transfers

Naqdina may process your information outside of your country of residence. We ensure that any international data transfers are conducted in accordance with applicable data protection laws, and we use appropriate safeguards, such as standard contractual clauses, to protect your personal information.

10. Updates to This Privacy Policy

Naqdina reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify users of any significant changes via email or through in-app notifications. Continued use of our services after changes are made constitutes acceptance of the updated policy.

11. Contact Us